Limited Warranty Policy

The Original Charleston Bedswing Company, LLC ("The Company") stands behind our bedswings with a one year limited warranty against manufacturing defects. The warranty begins on the date of bedswing purchase. We guarantee our bedswings to be free from defect in material or workmanship at the time of delivery to the customer or to the common carrier for delivery to the customer. EXCEPT FOR THE LIMITED WARRANTY STATED ABOVE, THE COMPANY MAKES NO WARRANTY OR REPRESENTATIONS WHATSOEVER WITH RESPECT TO OUR BEDSWINGS, INCLUDING ANY (A) WARRANTY OF MERCHANTABILITY; OR (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. Liability to The Company shall be limited to case-by-case repair or replacement of the bedswing or a store credit of the purchase price as determined by the company in its sole discretion. Under no circumstances shall The Company be liable for incidental or consequential damages.

The Company works closely with shipment provider(s) to ensure your product arrives safely and without defect. Please inspect your product upon arrival and report any damages and/or lost and stolen claims within 15 days of shipment to Repairs, replacements and/or store credits are issued on a case-by-case basis. Custom and/or discounted orders cannot be returned. The customer/buyer is always responsible for shipping costs.

Slight cracking and checking, as is typical for wooden furniture as it ages, is not covered by the limited warranty. Normal wear and tear including surface scratches that occur with standard use, damages related to sun and water exposure, and/or damages resulting from lack of care or negligence is not covered by the limited warranty. Variations in raw materials, grain, color, texture, markings, or distressing are not covered by the limited warranty. Paint defects such as peeling or bubbling are covered by the limited warranty.

The Company strongly recommends that the bedswing be installed by a properly licensed builder or contractor. The Company is not responsible for any damages to the bedswing, to the install site, or any injuries resulting from improper installation.